Sensée Strikes Gold at the 2020 South West Contact Centre Awards

The success and professionalism of Sensée’s work-from-home contact centre teams during lockdown has been recognised at the 2020 South West Contact Centre Awards.

At a glittering virtual Awards ceremony last Friday night, Sensée was named winner in the “Covid – Best Homeworking Programme” category.

The annual South West Contact Centre Awards is a celebration of contact centre excellence for businesses operating in the South West of England.

Other winners at the 2020 Awards included:

• Ageas
• Agilisys
• Alexandra
• Ascensos
• Aster Group
• Capita
• NFU Mutual
• Scotts and Co.
• Somerset County Council
• Subfero
• UCAS

The event is organised and operated by the South West Contact Centre Forum, a networking organisation that delivers extensive support to the region’s 250 employers who collectively employ circa 52,000 people in both the Public and Private sector.

“Well done to the South West Contact Centre Forum for putting on a fantastic and highly entertaining evening,” said Mark Walton, CEO, Sensée.

“We are very proud of the hard work and dedication of our homeworking teams during the lockdown period and delighted that their achievements have been recognised with this Award.”