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The next Call Centre and Customer Services Summit will be held on the 16th & 17th September 2013 at Whittlebury Hall Hotel, Towcester.

Delegate registration is now open, and some top call centre professionals are amongst the first delegates to confirm their attendance, including:

  • Admiral Insurance Group
  • Barclays Direct
  • British Gas Business
  • Carillion Energy Services
  • IBM
  • Mercedes Benz Insurance
  • NHS Direct
  • One Insurance Solution
  • Royal Caribbean International
  • Santander
  • Scottish Widows

With companies C-Talk, Aspect,  EGain, and  Oracle etc. already signed up for a full day and a half of business meetings.

The summit is where senior professionals can increase their knowledge of why, how and where to invest in this industry.  Some of the confirmed moderators conducting their own seminar at the 2013 Summit include:

  • Jonty Pearce from Call Centre Helper
  • Martin Hill-Wilson from Brainfood Extra
  • William Montgomery from AskTen
  • Jon Meredith from mplsystems

Delegate registration for the 2013 Call Centre and Customer Services Summit is free and includes meals and refreshments throughout the event, a personalised itinerary with suppliers chosen by you and overnight accommodation at the Whittlebury Hall Hotel & Spa.

Author
Jo Robinson

Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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