Lynsay McEwen - Call Centre Helper

Connect with Lynsay on LinkedIn "> Lynsay McEwen - Call Centre Helper

Lynsay McEwen

Lynsay McEwen is the Director of CX Strategy at Sabio

Connect with Lynsay on LinkedIn

Recent Articles Most Viewed Articles

What Are the Differences Between UCaaS and CCaaS?

What Are the Differences Between UCaaS and CCaaS?

What it CCaaS and How It Benefits Contact Centres

What it CCaaS and How It Benefits Contact Centres

10 Top Ideas We Heard From Oxfordshire County Council

How to Manage Agent Workarounds and Shortcuts

Have IVRs Had Their Day?

8×8 Wins Four Stevie Awards for Technology and Service

Content Guru Wins Two Cloud Excellence Awards

Customer Operations Case Study Pack

Webinar Replay: Are You Wasting Your CX Data’s Potential?

Upcoming Events

29th September 2026

2026 QATC Annual Conference

30th September 2026

Customer Experience Live Show Middle East 2026

Customer Satisfaction Survey Best Practices: A Complete Guide

6 AutoQA Mistakes That Derail Your Program Before It’s Even Started

Upcoming Webinars

Webinar: How to Tackle the Biggest Barriers to Quality Assurance (QA)

Webinar: How to Turn Customer Feedback into Action

Webinar: Should Voice Agents Replace IVRs?