Marianne Withers - Call Centre Helper

Connect with Marianne on LinkedIn "> Marianne Withers - Call Centre Helper

Marianne Withers

Marianne Withers is a passionate leader dedicated to transforming Customer and Employee Experience and helping to enhance profitability.

She also supports the University of Portsmouth as Entrepreneur in Residence.

Connect with Marianne on LinkedIn

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7 Simple Mistakes That Hurt Contact Centre Morale

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What Will Agent Roles Look Like in 2035?

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10 Ways to Create More Confident Agents

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How to Protect Your Agents From Customer Abuse

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How to Ensure Agents Love Your Products and Services

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8×8 Wins Four Stevie Awards for Technology and Service

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Upcoming Events

29th September 2026

Deployed Isn’t Done: Turning AI Investment into Customer Outcomes – Webinar

29th September 2026

2026 QATC Annual Conference

6 AutoQA Mistakes That Derail Your Program Before It’s Even Started

Low-Code Use Cases With Real-World Examples

Upcoming Webinars

Webinar: How to Tackle the Biggest Barriers to Quality Assurance (QA)

Webinar: How to Turn Customer Feedback into Action

Webinar: Should Voice Agents Replace IVRs?