Sabine Winterkamp - Call Centre Helper

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Sabine Winterkamp

Sabine Winterkamp, Vice President, International Marketing, Five9

Connect with Sabine on LinkedIn

Recent Articles Most Viewed Articles

Key Questions to Ask When Buying a Chatbot

Key Questions to Ask When Buying a Chatbot

Goodwill Gestures for Better Customer Relationships

Goodwill Gestures for Better Customer Relationships

How Often You Should Seek Customer Feedback

How Often You Should Seek Customer Feedback

What Should You Put in a Customer Service Vision Statement?

What Should You Put in a Customer Service Vision…

The 26 Principles of Good Customer Service

The 26 Principles of Good Customer Service

18 Goodwill Gestures to Build Better Employee Relationships

18 Goodwill Gestures to Build Better Employee…

The Future of Customer Communication

The Future of Customer Communication

26 Great Techniques for Showing Real Empathy in Customer Service

26 Great Techniques for Showing Real Empathy in Customer…

16 New-Age Ideas for Inspiring a Young Workforce of Super-Agents

16 New-Age Ideas for Inspiring a Young Workforce of…

8 Ways AI Is Already Changing WFM for the Better

How to Keep Your Promises to Customers

Can You Afford to Ignore Shadow Knowledge?

Xander Freeman Shares Latest Call Centre Helper Research on Zoom Podcast

8×8 Names Jamie Snaddon and Nerea Gandarias in New Roles

eBook: EU Data Sovereignty for the Contact Centre

Demo: Smarter Self-Service Powered by AI and Built to Learn from Every Interaction

Upcoming Events

14th October 2026

Unified Communications Expo (UCX) London 2026

18th October 2026

Customer Contact West 2026

Reversing the Sprawl…And Why More Isn’t Always Better

How to Fix The Most Common WFM Planning Mistakes

Upcoming Webinars

Webinar: How to Turn Customer Feedback into Action

Webinar: Should Voice Agents Replace IVRs?

Webinar: Are These Adoption Mistakes Derailing Your AI Strategy?