Articles - Wallboards
Wallboards are a powerful way to keep everyone in the contact centre informed, engaged, and focused on the right goals. This topic page brings together guides, ideas, and expert insights on building effective wallboard displays that inspire action and improve performance. Find advice on what metrics to show, how to design clear and motivating layouts, and how to integrate real-time data sources. You’ll also see examples from real contact centres that use wallboards to boost morale, drive accountability, and celebrate success.
