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Register for the Call Centre Conference

Call Centre Helper - CCconferenceButton 2013

Published On: 10th Apr 2013 10:10 - Modified: 30th Oct 2017

Join Forum Events for the first annual Call Centre Conference. This one-day educational programme will be running alongside the Call Centre & Customer Services Summit and take place on Tuesday 23rd April 2013.

Supported and Chaired by the Call Centre Management Association, the conference promises to be a source of knowledge and information for all Call Centre professionals. Chaired by Anne-Marie Stagg, Chairperson of the CCMA, the programme of CPD Certified educational seminars will be hosted by carefully selected industry experts, providing delegates with the most up-to-date information and developing industry trends.

Martin Hill-Wilson, Brainfood Extra
Steve Jones, Skills for Business
Simon Beeching, Syntec Telecom
Graham Frost, Independent Consultant
Mats Rennstam, Bright
Brian Weston, ICS
Carolyn Blunt, Real Results
Mike Havard, Ember Services
Phil Norris, Infinity CCS

Author
Jo Robinson

Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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