Register for the Call Centre Conference

Join Forum Events for the first annual Call Centre Conference.  This one-day educational programme will be running alongside the Call Centre & Customer Services Summit and take place on Tuesday 23rd April 2013.

Supported and Chaired by the Call Centre Management Association, the conference promises to be a source of knowledge and information for all Call Centre professionals. Chaired by Anne-Marie Stagg, Chairperson of the CCMA, the programme of CPD Certified educational seminars will be hosted by carefully selected industry experts, providing delegates with the most up-to-date information and developing industry trends.

• Martin Hill-Wilson, Brainfood Extra
• Steve Jones, Skills for Business
• Simon Beeching, Syntec Telecom
• Graham Frost, Independent Consultant
• Mats Rennstam, Bright
• Brian Weston, ICS
• Carolyn Blunt, Real Results
• Mike Havard, Ember Services
• Phil Norris, Infinity CCS