Verint Systems has celebrated its partners across the EMEA region and announced five organisations that have been awarded for their achievements in supporting Verint solutions and helping customers achieve their business growth and revenue objectives. The awards were presented last week during the Verint Annual EMEA Partner Summit that took place at the Conrad Hotel in Quinta do Lago, Portugal.
The following organisations were recognised for exemplary performance in project wins, consulting, marketing and customer service:
- Sabio Ltd.—Partner of the Year 2016
- Sabio Ltd.—Support Partner of the Year 2016
- KCOM PLC—Partner Deal of the Year 2016
- Axcess Nordic A/S—Marketing Partner of the Year 2016
- Martin Hummel, Soitron a.s.—Verint Champion 2016
- Prosodie-Capgemini—Rising Star 2016
The two-day event welcomed hundreds of attendees from partner companies from across Europe, the Middle East and Africa, and featured a combination of keynotes, seminars and breakout sessions focused on customer engagement optimisation topics that include customer analytics, engagement management, workforce optimisation and cloud strategies, as well as the virtues of the Verint Partner Programme.
Ahead of the awards ceremony, Nick Nonini, Managing Director EMEA at Verint, Mike Pryke-Smith, VP of Partners and Alliances EMEA at Verint, and Jas Hawker, Operations Director of Mission Excellence, delivered keynote speeches.
Upon claiming two awards at the event, Kenneth Hitchen, founding director, Sabio, says, “We’ve been a Verint partner for 16 years, and these two awards recognise the strength of that partnership and our commitment to outstanding customer service. Working with Verint helps us ensure our clients are best placed to transform their customer contact operations and deliver best practice customer engagement.”
Of its award, Afshin Attari, director of client management at KCOM, notes that “Our success is based on our ability to design and deliver the right communications and integration services to our clients. Our partnership with Verint plays a valuable role in helping us achieve this. We’re delighted to be recognised as a valued Verint partner and to receive the Partner Deal of the Year 2016 award.”
“Our partners play an important role in our business, and we are delighted to congratulate this year’s winners and finalists on their great achievements,” adds Verint’s Nonini. “During our Annual Partner Summit and awards, we are able to step back and applaud our network of customers and partners for their great work across a wide range of industries, customer communications environments and technologies that support traditional customer service and the newer world of digital engagement. In reflecting on the successes of the past year, we handpicked each partner winner based on their expertise, proven track record and focus on customer success.”
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