What Contact Centres Are Doing Right Now (2014 Edition) Related Articles 2020 Survey Report: What Contact Centres Are Doing Right Now 2021 Survey Report: What Contact Centres Are Doing Right Now White Paper (2017 Edition): What Contact Centres Are Doing Right Now White Paper: What Contact Centres Are Doing Right Now (2015 Edition) 326 Filed under - Contact Centre Research, survey, Vonage How do you compare? Earlier this year, Call Centre Helper readers were invited to take part in the ‘5 minute contact survey’. Almost 500 contact centre professionals took part and we’re delighted to share the results with you. This report covers everything from which channels are the most popular to how many people have implemented homeworking. Download this White Paper to find out more Click here for our most recent survey Author: Rachael Trickey Published On: 29th Oct 2014 - Last modified: 22nd Dec 2023 Read more about - Contact Centre Research, survey, Vonage Recommended Articles 2020 Survey Report: What Contact Centres Are Doing Right Now 2021 Survey Report: What Contact Centres Are Doing Right Now White Paper (2017 Edition): What Contact Centres Are Doing Right Now White Paper: What Contact Centres Are Doing Right Now (2015 Edition) Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter