How do you compare?
Earlier this year, Call Centre Helper readers were invited to take part in the ‘5 minute contact survey’. Almost 500 contact centre professionals took part and we’re delighted to share the results with you.
This report covers everything from which channels are the most popular to how many people have implemented homeworking.
Download this White Paper to find out more
Click here for our most recent survey
Author: Rachael Trickey
Published On: 29th Oct 2014 - Last modified: 12th Aug 2025
Read more about - Contact Centre Research, Research, Vonage
