What Is IP Multimedia Subsystem (IMS)? Related Articles The Benefits of an IP contact centre IP telephony: A guide to making it work effectively in your business A step-by-step guide to migrating to an IP platform What to look for when buying voice over IP (VoIP) © metamorworks - Shutterstock - 1330866329 143 Filed under - Definitions What Is IMS? IMS stands for IP Multimedia Subsystem. IMS enables the convergence of data, speech and network technology over an IP-based infrastructure. It is the operator choice of control and service logic for IP/packet-based person-to-person communication. For users, IMS-based services will enable communication in a variety of modes – including voice, text, pictures and video. Author: Robyn Coppell Published On: 24th Feb 2023 Read more about - Definitions Recommended Articles The Benefits of an IP contact centre IP telephony: A guide to making it work effectively in your business A step-by-step guide to migrating to an IP platform What to look for when buying voice over IP (VoIP) Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter