White Paper: 2017 Gartner Contact Center as a Service (CCaaS) Magic Quadrant Report. 3,324 Filed under - Archived Content, NICE CXone NICE inContact is named a Leader in the cloud contact centre space for their completeness of vision and ability to execute. NICE inContact helps organisations by powering exceptional customer and employee experiences with NICE inContact CXone. View the full Report. Author: Rachael Trickey Published On: 25th Jun 2018 Read more about - Archived Content, NICE CXone Related Reports Webinar Replay: Improving Contact Centre Efficiency White Paper: Why You Should Migrate Your Customer Experience Operations Recorded Webinar: Treating Vulnerable Customers Fairly Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter