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NICE inContact is named a Leader in the cloud contact centre space for their completeness of vision and ability to execute.
NICE inContact helps organisations by powering exceptional customer and employee experiences with NICE inContact CXone.
Author
Rachael Trickey
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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22nd September 2026
Streamlined Processes and Adaptive Workflows for Superior Results – Webinar
24th September 2026
CX Excellence Masterclass: Explore the Link Between QA and CX