White Paper: 4 Steps to Developing Your Customer Care Strategy 158 Filed under - Archived Content, Interactions The quality of a customer care strategy can make or break a company. Resolving a customer service issue or complaint is no longer enough. This white paper summarises the steps you need to consider when building a customer care roadmap. White Paper written by: Interactions Download this White Paper to find out more. Author: Rachael Trickey Published On: 2nd Apr 2018 - Last modified: 4th Feb 2019 Read more about - Archived Content, Interactions Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter