White Paper: Contact Centre Industry Report (UK) 273 Filed under - Archived Content, Scorebuddy This White Paper summarises the key findings of a recent ContactBabel report. Key areas include performance, operations, technology and HR in UK contact centre operations. White Paper written by: Scorebuddy Author: Megan Jones Published On: 19th Apr 2016 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Scorebuddy Related Reports eBook: 9 Practical Ways to Use Generative AI for Contact Centers eBook: Improving Customer Experience and NPS Through Quality Assessment eBook: Understanding Call Center Quality Assurance Frameworks eBook: If Your Contact Center Uses Spreadsheets Read This Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter