White Paper: How AI Improves the Customer Experience 162 Filed under - Archived Content, CallMiner Artificial intelligence is being used in many ways to improve customer experience, and innovative new use cases are emerging all the time. This paper provides real use cases of engagement analytics & automation for contact centre success. White Paper written by: CallMiner Click here to download your copy of the white paper. Author: Rachael Trickey Published On: 13th May 2019 - Last modified: 14th Apr 2020 Read more about - Archived Content, CallMiner Related Reports White Paper: How to Operationalise AI Workflows in the Contact Centre White Paper: How to Drive Business Improvements with Customer Insights eBook: How Customers Can Lead Your Business Transformation in 2024 White Paper: Five Secrets of Top Performing Contact Centres Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter