White Paper: How Interaction and Desktop Analytics Can Change the Way Data is Used 205 Filed under - Archived Content, NICE Advances in interaction analytics have helped transform data into more and more useful information. Yet knowledge gaps still exist. This White Paper presents methods of incorporating a new, more relevant data source for filling these knowledge gaps. White Paper written by: NICE Systems Author: Megan Jones Published On: 16th Jun 2015 - Last modified: 3rd Jan 2020 Read more about - Archived Content, NICE Related Reports eBook: Cut Contact Center Costs Without Straining Employees Report: The State of the Market for Workforce Engagement Solutions eBook: Hit Business Goals, Engage Agents, and Delight Customers eBook: Break Outdated WFM Paradigms Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter