The next step-up in productivity for contact centres is the implementation of intraday automation (or sometimes called real-time automation) – adapting the daily scheduling automatically.
This white paper looks at the benefits of intraday automation and solutions like QStory’s ARTI.
White Paper written by: QStory
Click here to download your copy of the White Paper
Author: Rachael Trickey
Published On: 26th Nov 2018 - Last modified: 15th Feb 2019
Read more about - Archived Content, QStory
