White Paper: Intraday Automation – The Next Step-Up in Contact Centre Performance


The next step-up in productivity for contact centres is the implementation of intraday automation (or sometimes called real-time automation) – adapting the daily scheduling automatically.

This white paper looks at the benefits of intraday automation and solutions like QStory’s ARTI.

White Paper written by: QStory

Click here to download your copy of the White Paper

Published On: 26th Nov 2018 - Last modified: 15th Feb 2019
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