White Paper: OVUM Decision Matrix Report (2017) 113 Filed under - Archived Content, NICE CXone A move to the cloud should be a smooth transition into a seamless contact centre environment. Inform this important decision with insight from IT industry expert OVUM. Check out their recent review of NICE inContact CXone cloud contact centre platform White Paper written by: OVUM Click here to download your copy of the white paper. Author: Rachael Trickey Published On: 30th Jul 2018 Read more about - Archived Content, NICE CXone Related Reports Webinar Replay: Improving Contact Centre Efficiency White Paper: Why You Should Migrate Your Customer Experience Operations Recorded Webinar: Treating Vulnerable Customers Fairly Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter