White Paper: The Current State of Customer Care 205 Filed under - Archived Content, Interactions Customer care is constantly evolving and is a challenge for many companies. To remain competitive, businesses know they must excel at this. But with the pace that consumer channel preferences are changing, developing an effective care strategy is becoming more difficult. Download this white paper to get details on some major takeaways for your company to consider when developing a care strategy. White Paper written by: Interactions Author: Rachael Trickey Published On: 9th Apr 2018 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Interactions Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter