White Paper: The Manager’s Handbook to Agent Happiness


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Filed under - Archived Content,

Agents frequently have to cope with difficult customers and unpredictable systems, while leaders are under pressure to reduce costs.

This White Paper is a guide for managers in the contact centre industry who want to create happy and motivated teams.

White Paper written by: EvaluAgent

Click here to download the White Paper

Author: Megan Jones

Published On: 15th Jun 2016 - Last modified: 22nd Mar 2017
Read more about - Archived Content,

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