White Paper: The Ultimate Guide to Call Centre Quality Assurance 701 Filed under - Archived Content, EvaluAgent Improve your quality monitoring process in six easy steps with this free eBook. This report shares all the information you need to create a quality monitoring process that drives continual improvement in customer experience and your call centre. eBook written by: EvaluAgent Download this White Paper to find out more. Author: Rachael Trickey Published On: 12th Mar 2018 - Last modified: 13th Mar 2019 Read more about - Archived Content, EvaluAgent Related Reports White Paper: Voice in a Multichannel World White Paper: Artificial Intelligence - Its Place in the Contact Center White Paper: Consumer Duty Compliance Through Effective QA The Essential Team Leader Playbook Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter