White Paper: What Contact Centres Are Doing Right Now 674 Filed under - Archived Content, Vonage Earlier this year, Call Centre Helper readers were invited to take part in the ‘5 minute contact survey’. Almost 500 contact centre professionals took part and we’re delighted to share the results with you. This report covers everything from which channels are the most popular to how many people have implemented homeworking. White Paper: A Call Centre Helper White Paper, sponsored by NewVoiceMedia Download White Paper Author: Jo Robinson Published On: 14th Aug 2014 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Vonage Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter