White Paper: KPIs to Consider Before Choosing a Contact Centre 169 Filed under - Archived Content, Foehn This guide shares tips, tricks and best practices that can help you to choose and then improve the most critical KPIs within the contact centre, all in an effort to drive towards a better customer experience. White Paper written by: Foehn Click here to download your copy of the White Paper. Author: Rachael Trickey Published On: 29th May 2019 - Last modified: 13th Nov 2019 Read more about - Archived Content, Foehn Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter