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Whitepaper: Why Service Design Is the Key to Delivering Outstanding Customer Experiences


West whitepaper: Why service is the key to delivering outstanding customer experience

Service design provides companies with a useful framework, first to understand their customers’ needs and then to design services around them.

This guide provides an introduction to service design and explains why it’s the key to delivering outstanding customer experiences.

White Paper written by: A West Expert Guide by Amy Scott, CX designer, Sedulous

Click here to download the White Paper

Published On: 21st Jan 2019 - Last modified: 15th Apr 2019
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