Whitepaper: Why Service Design Is the Key to Delivering Outstanding Customer Experiences


Service design provides companies with a useful framework, first to understand their customers’ needs and then to design services around them.

This guide provides an introduction to service design and explains why it’s the key to delivering outstanding customer experiences.

White Paper written by: A West Expert Guide by Amy Scott, CX designer, Sedulous

Click here to download the White Paper

Published On: 21st Jan 2019 - Last modified: 15th Apr 2019
Read more about - Archived Content,


Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.