Service design provides companies with a useful framework, first to understand their customers’ needs and then to design services around them.
This guide provides an introduction to service design and explains why it’s the key to delivering outstanding customer experiences.
White Paper written by: A West Expert Guide by Amy Scott, CX designer, Sedulous
Click here to download the White Paper
Author: Rachael Trickey
Published On: 21st Jan 2019 - Last modified: 15th Apr 2019
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