According to our poll, 69% of contact centre professionals are not fully satisfied with the support that their IT department offer.
Poll – Do you Get the Right Level of Support from your IT Department? – answers
Yes, they are great – 31%
Sometimes – 36%
No, it should be outsourced – 3%
No, but we are stuck with them – 29%
Source: Call Centre Helper website reader poll Votes: 145 Date: March 2012
Author: Jo Robinson
Published On: 30th Apr 2013 - Last modified: 23rd Sep 2019
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