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White Paper: What Is the Role of the Chief Experience Officer (CXO)?

Published On: 15th Oct 2018 10:00 - Modified: 3rd Jan 2020

What is the main role of a Chief e(X)perience Officer (CXO)?
To make the customer experience a strategic pillar of the company.

This white paper looks at the role and asks: does your business need a Chief Experience Officer?

White Paper written by: Diabolocom

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn

White Paper: What Is the Role of the Chief Experience Officer (CXO)?

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