NiCE User Group Conference (NUG) 2025

Date: 22 October 2025, 10.00am – 4.30pm

Location: Pendulum Hotel & Conference Centre, Manchester

NiCE are excited to welcome you to this year’s NiCE User Group Conference, dedicated to Workforce Management, Interaction Analytics, and Quality Management. Join them in Manchester for a day of innovation, collaboration, and practical learning.

Why Attend?

Discover the latest product updates, explore best practices, and exchange experiences around the challenges and opportunities brought by new digital engagement channels and AI.

Learn how NiCE Workforce Management helps businesses navigate the complexities of omnichannel operations, adapt to change, and optimise performance.

See how NiCE Interaction Analytics and Quality Management empower organisations to uncover actionable insights from voice and digital interactions, drive agent performance and improve customer satisfaction.

Don’t miss this opportunity to connect industry peers, discuss the evolving landscape, and learn how NiCE solutions are shaping the future of customer engagement.

Save the date and register your place today! More exciting updates to follow.

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Reviewed by: Robyn Coppell