SWPP Annual Conference

swpp conference

Date: 27-29 April 2026

Location: Omni Nashville Hotel

This event is designed specifically for workforce management professionals in the contact center, and includes tons of breakout sessions, networking, and fun!

Everyone is invited to attend this conference, and anyone in the workforce planning community can benefit from the informative workshops and opportunities to network with peers. As an attendee at the SWPP Annual Conference, you will:

  • Learn about industry trends and hot topics from the experts.
  • Improve your workforce management skills.
  • Make important contacts and network with your peers.
  • See the latest technology available to you.
  • Have a great time!

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A selection of articles from contact centre industry experts

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Reviewed by: Rachael Trickey

Register for our webinar.