Solve 26

Date: 06 – 07 May 2026

Location: Sofitel London Heathrow

The Premier AI-Powered Knowledge Management Conference for CX Automation

Discover why trusted AI-powered knowledge is the essential foundation for CX automation success and AI-ROI – with actionable strategies, real-world studies, and proven frameworks that show how companies are leveraging AI to automate and maintain trusted knowledge bases, drive measurable business outcomes, and deliver successful AI implementations at scale

Speakers

Hear trailblazers from Global 2000 companies share cutting edge AI success stories in their journey to create trusted knowledge and transform customer service.

Hear from luminaries on the future trends and directions of AI-powered knowledge management for the enterprise.

Learn how AI-powered Knowledge Automation, combined with agentic tools reduces cost of service by 75%, while improving CX and AX.

More Information

If you want to find out more, watch the video below where Call Centre Helper’s Xander Freeman interviewed John Copeland, VP Marketing at eGain, about the importance of getting knowledge right in contact centres and what to expect at eGain Solve 26 in London:

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Reviewed by: Robyn Coppell