Floating Hours

There are going to be periods when you get busy and need some extra flexibility.

Reduce the working week by one hour and use the extra hours as “floating time in lieu” instead of overtime.

Author
Jo Robinson

Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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