PCI Compliance not Widely Understood in Contact Centres
Published On: 9th Dec 2013 10:12 - Modified: 18th Feb 2020
“Is your contact centre PCI compliant?” was asked of our readers and the results were:
Yes 32%
No 8%
No – but it should be soon 6%
What is PCI compliance? 54%
Source: Call Centre Helper website reader poll Votes: 275 Started: 16 Jul 2013
Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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