Archived Content

UK Customer Experience Conference

Published On: 13th Jan 2013 08:00 - Modified: 2nd Nov 2017

THE DATE: 28 January 2014

THE LOCATION: Surgeon’s Hall in Edinburgh

THE DETAILS: The UK Customer Experience Conference from SOCAPiE gathers together a professional community to hear about current best practice and strategies.

Speaker panel of:

Chris Brindley – Managing Director, Metro Bank
Alex Walker – Customer Experience Director, Miele UK
Chris Daffy – Academy of Service Excellence
Adrian Furnham – Professor of Psychology, UCL
Maria McCann – Head of Customer Experience, Coast, Karen Millen, Oasis, Warehouse
Dave Bunting MBE – Everest Expedition Leader

Tickets are only £250 (£200 to SOCAPiE members and friends).

THE ORGANISERS: SOCAPiE

Author
Jo Robinson

Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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