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Nominations open for Contact Centre Awards

Published On: 16th Apr 2014 10:08 - Modified: 22nd Mar 2017

The North West Contact Centre Awards are open for nominations.

Now in their 9th year, the awards are free to enter and aim to recognise the achievements of individuals, teams and organisations based in the North West region.

There are 15 categories to choose from in this year’s awards:

Individual

Agent of the Year
Team Leader of the Year
Support Person of the Year
Contact Centre Hero of the Year (new)
Contact Centre Manager of the Year (under 100 seats)
Contact Centre Manager of the Year (over 100 seats)

Company

Best Implementation of Technology (new)
Customer Contact Innovation Award (new)
Best Training Programme
Best Customer Experience Programme
Best Multi-Channel Customer Service (new)
Support Team of the Year
Frontline Team of the Year
Contact Centre of the Year (under 100 seats)
Contact Centre of the Year (over 100 seats)

Contact-Centre-over-100-HC

The deadline for nominations is midnight on 23rd May 2014.

Author
Megan Jones

Megan Jones, Editor, Call Centre Helper

Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.

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