Contact Centre Research

25–34 Year Olds are The Easiest Advisors to Motivate

Graph answering the question "In your contact centre, which age group are the easiest to motivate?" with the answers of 36%- 16 to 24 yrs, 40%- 25 to 34 years, 17%- 35 to 44yrs, 7%- 45yrs plus.

Published On: 11th Nov 2016 08:00 - Modified: 19th Jan 2026

According to our polls, individuals who are 25–34 years old and work in the city centre are the easiest call centre advisors to motivate.

poll-in-your-contact-centre-which-location-is-the-easiest-to-motivate

Poll – “Which age group is the easiest to motivate?” – answers

16-24 years old – 36%
25-34 years old – 40%
35-44 years old – 17%
45+ years – 7%

Poll – “Which location is easiest to motivate staff?” – answers

Homeworkers – 3%
Rural – 6%
Out of Town/Business – 24%
City Centre – 67%

Source: Call Centre Helper Webinar Poll – Webinar: Seven Sure-Fire Ways to Boost Morale in the Contact Centre Sample size – 72 Date: September 2016

Author
Jo Robinson

Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

25–34 Year Olds are The Easiest Advisors to Motivate

Topics:

See more:

Your Next Read