Archived Content

CallNorthWest Events – 2014

Published On: 3rd Jan 2014 09:00 - Modified: 18th Jan 2017

CallNorthWest have a number of training events throughout 2014.

Training4 Team Leaders: The Inspirational Leader

THE DATE: 25th March 2014, 1:15pm – 4:30pm
THE LOCATION: Lancashire County Cricket Club, Talbot Road, Old Trafford, Manchester, M16 0PX
THE DETAILS: Contrary to popular belief, being an inspirational leader is not about charisma (although it certainly helps). Inspirational leaders live by a set of core values and couple this with effective leadership behaviours (which can be learned by anyone!). If you have the right knowledge and skills to praise, correct, coach and delegate to your team you will be on the road to being the best boss they’ve ever had!

This workshop will cover:

How to be the best boss your team has ever had.
Be able to praise consistently and correct quickly.
Be able to coach, delegate and develop your team to deliver outstanding performance.
Learn from the best (and worst) examples of leadership and set out your core leadership values.

COST: CallNorthWest Members: £79+vat, Pay as you go: £99+vat (discounts available)

Author
Jo Robinson

Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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