Content Guru Exemplary Vendor in Six ISG Reports

Content Guru has been recognized as an ‘Exemplary Vendor’ in six ISG Buyers Guide for Contact Centers reports for 2025.

“We are thrilled to be once again recognized as an Exemplary vendor that is leading the way in the CX industry,” commented Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

The reports assess how well CX and contact centre solutions meet the needs of organizations, with ‘Exemplary’ marking the highest category.

“The 2025 ISG Buyers Guides demonstrate the breadth and depth of the storm platform, including in key verticals and CX categories.

As we continue to innovate, storm will remain the foundation that organizations depend on to deliver outstanding CX at scale,” said Martin Taylor.

Content Guru’s storm platform achieved this ranking in four core reports – covering:

ISG Buyers Guide for Contact Centers 2025
ISG Buyers Guide for Agent Management 2025
ISG Buyers Guide for Intelligent Self-Service 2025
ISG Buyers Guide for Customer Interaction Analytics 2025

“Content Guru has developed its storm platform into a full-featured, high-reliability tool for modern contact centres,” says Keith Dawson, Director of Research, Customer Experience, ISG Software Research.

“The company’s strengths in omnichannel engagement, AI and workforce management contribute to its Exemplary showing in the ISG Contact Centers Buyers Guide.”

For more information about Content Guru - visit the Content Guru Website