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Author
Jo Robinson
Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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22nd September 2026
Streamlined Processes and Adaptive Workflows for Superior Results – Webinar
24th September 2026
CX Excellence Masterclass: Explore the Link Between QA and CX