THE DATE: 28th – 29th April 2014
THE LOCATION: Brighton Metropole
THE DETAILS: The Professional Planning Forum’s flagship conference “Customer Strategy and Planning” will be themed “Bridging the gap: people build success”.
A vital part of the Planning Forum community’s year, Customer Strategy and Planning is where their community celebrates achievement, learns from the top performers, shares best practice and in many cases moves the boundaries of what ‘good looks like’. Key to its success is the chance to join over 600 people from all industry sectors and hear real, insightful experiences, with a multitude of case studies, great speakers from industry leaders and facilitated discussion built into every session.
Highlights of this year’s conference include:
- Dedicated Keynote Theatre with visionary presentations and discussions to interest the whole community
- Award finalist’s case studies from our Customer Contact Innovation Awards programme
- Specialist workshops on a wide range of topics with research, insights and discussion
- Round table discussions at nearly every session
- Networking opportunities throughout the day
- Dedicated EXPO demonstrating the latest technologies
THE ORGANISERS: Professional Planning Forum
Author: Jo Robinson
Published On: 13th Jan 2014 - Last modified: 11th Dec 2017
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