Customer Strategy & Planning 2017

THE DATE: Monday 24th – Tuesday 25th April 2017

THE LOCATION: The Majestic Hotel, Harrogate

THE DESCRIPTION: “A vital part of our community’s year, Customer Strategy and Planning is where we celebrate achievement, learn from the top performers, share best practice and in many cases move the boundaries of ‘what good looks like’. Key to its success is the chance to hear real, insightful experiences, with a multitude of case studies, great speakers from industry leaders and facilitated discussion built into every forum.
Our keynote speakers will provide inspiration and insight, we’ll be learning from examples of outstanding performance and returning to key practices that underpin success. Above all this year, we continue to showcase innovation and excellence across all our professional communities. With over 650 attending, it is a key part of Customer Contact Industry’s year… so put the date in your diary now.”



Published On: 21st Dec 2016
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