Elevate ’26

Date: 22nd April 2026 | 12:00-17:00 GMT

Location: Barbican Centre, Silk St, Barbican, London EC2Y 8DS

Spring is a natural reset – and Elevate ’26 is your chance to reset how you approach CX for the year ahead.

This half-day event brings UK contact centre leaders together to focus on the practical shifts that matter most in 2026: resolving intent over managing interactions, AI that delivers beyond pilots, and simplifying the tech stack to scale insight and give agents superpowers.

What to expect:

• A fresh look at UK contact centre strategy
• Independent industry perspective from Frost & Sullivan
• Real UK customer stories
• Lively debate on the status quo
• Live demos and roadmap previews
• A clearer view of what “smarter CX” looks like in 2026

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Reviewed by: Jo Robinson