Date: 22nd April 2026 | 12:00-17:00 GMT
Location: Barbican Centre, Silk St, Barbican, London EC2Y 8DS
Spring is a natural reset – and Elevate ’26 is your chance to reset how you approach CX for the year ahead.
This half-day event brings UK contact centre leaders together to focus on the practical shifts that matter most in 2026: resolving intent over managing interactions, AI that delivers beyond pilots, and simplifying the tech stack to scale insight and give agents superpowers.
What to expect:
- A fresh look at UK contact centre strategy
- Independent industry perspective from Frost & Sullivan
- Real UK customer stories
- Lively debate on the status quo
- Live demos and roadmap previews
- A clearer view of what “smarter CX” looks like in 2026
Author: Puzzel
Reviewed by: Jo Robinson
Published On: 23rd Feb 2026
Read more about - Call and Contact Centre Events, Puzzel
