Twelve organisations have been shortlisted to win the 2016 Customer Contact Innovation Awards.
The full list of finalists is:
- Affinion International
- Co-Operative Banking Group
- Direct Line Group
- EE
- Geoban (Santander Group)
- Ingeus
- Intercall
- NE Ambulance Service
- RBS
- Red Funnel Ferries
- RSA
- RS Components.
Innovation of the Year Award 2015 – British Gas Service & Repair
The winners will be announced at the Gala dinner on April 26th at the close of the annual Customer Strategy & Planning conference organised by The Forum.
Steve Woosey
“The innovation awards are one of the highlights of the Forum year. The shortlist demonstrates the fantastic achievements being realised in our industry; driving continued improvements for the business, the employee and the customer”, explained Steve Woosey, Chief Executive, The Forum.
