Free White Paper: Improve your contact centre performance

cover of white paper
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Filed under - Archived Content,

Vocalcom have produced a free white paper called ‘The Top 10 Ways to Improve Contact Centre Performance and Enable Proactive Customer Care.

Whether you are a large, long-established contact centre, or a small department-based, informal contact centre, Vocalcom believe there are  number of areas you need to focus on in order to improve and optimise performance and to enable proactive customer interactions.

Click here to download this ten-tip guide.

Author: Jo Robinson

Published On: 28th Mar 2012 - Last modified: 12th Dec 2018
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