Here is a selection of photos from the Call Centre Summit held at Whittlebury Hall in Northamptonshire on 16th September 2013.
The event attracted a wide range of contact centre professionals.
Speakers included Mats Rennstam from Bright, Martin Hill-Wilson from Brainfood Consulting and Jon Meredith from mplsystems.
Jonty Pearce from Call Centre Helper carried out two of his “20 Contact Centre Tips” sessions. The winning tips were from Andy Talbot from Footman James and Ben Osgood from Nottingham Building Society, who both won a bottle of champagne.
Here is a selection of photos from the event.
A general view of the summit.
Delegates involved in a briefing with Rostrvm.
Plantronics describing their latest headset design.
mplsystems explaining their multi-channel contact centre components.
Syntec going through PCI compliance.
Delegates heading to ctalk stand.
A busy few hours for Vocalcom and LiveOps.
eGain explaining the intricacies of multi-channel customer journeys.
Author: Jo Robinson
Published On: 18th Sep 2013 - Last modified: 18th Sep 2019
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