25–34 Year Olds are The Easiest Advisors to Motivate

Graph answering the question "In your contact centre, which age group are the easiest to motivate?" with the answers of 36%- 16 to 24 yrs, 40%- 25 to 34 years, 17%- 35 to 44yrs, 7%- 45yrs plus.

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According to our polls, individuals who are 25–34 years old and work in the city centre are the easiest call centre advisors to motivate.

poll-in-your-contact-centre-which-location-is-the-easiest-to-motivate

Poll – “Which age group is the easiest to motivate?” – answers

16-24 years old – 36%
25-34 years old – 40%
35-44 years old – 17%
45+ years – 7%

Poll – “Which location is easiest to motivate staff?” – answers

Homeworkers – 3%
Rural – 6%
Out of Town/Business – 24%
City Centre – 67%

Source: Call Centre Helper Webinar Poll – Webinar: Seven Sure-Fire Ways to Boost Morale in the Contact Centre      Sample size – 72      Date: September 2016

Author: Robyn Coppell

Published On: 11th Nov 2016 - Last modified: 26th Oct 2021
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