Inbound is the Most Stressful Contact Centre Environment 1,791 Filed under - Archived Content According to contact centre professionals, inbound is the most stressful contact centre environment, with 35% of the participants in our poll stating so. Poll – “Which is the Most Stressful Contact Centre Environment?” – answers Inbound – 35% Outbound – 29% Blended – 9% All the same – 9% Not a stressful environment – 16% Source: Call Centre and Contact Centre Community Linkedin group poll Sample size – 31 Date: November 2012 Author: Jo Robinson Published On: 10th Apr 2013 - Last modified: 18th Feb 2020 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter