“Are your agents allowed to eat at their desks?” was asked of our readers and the results were:
Yes, hot and cold food – 30%
Yes, cold food only – 24%
No – 46%
Source: Call Centre Helper website reader poll Votes: 489 Date: June 2011
Author: Jo Robinson
Published On: 9th Jun 2011 - Last modified: 18th Sep 2019
Read more about - Archived Content, Research, Workforce Management (WFM)
