According to our poll, just 27% of contact centres provide advisors with a selection of heasdsets to choose from, to maximise their comfort and possibly productivity.
Poll – Do you offer your agents a choice of headset? – answers
Yes – 27%
No – 68%
Not Sure – 5%
Source: Call Centre Helper website reader poll Votes: 353 Date: March 2013
Author: Jo Robinson
Published On: 8th May 2013 - Last modified: 23rd Sep 2019
Read more about - Archived Content
