Report: Contact Center 2025 – A Roadmap Filed under - Archived Content, Talkdesk This study will help you adopt a forward-looking, customer-centric approach to the contact centre. You’ll learn which trends to embrace, which “worst practices” to overcome, and how to make the most of opportunities in omnichannel, automation and customer intelligence. Report written by: CCW Sponsored by: Talkdesk Click here to download your copy of the White Paper Author: Rachael Trickey Published On: 2nd Mar 2020 - Last modified: 14th Apr 2020 Read more about - Archived Content, Talkdesk Related Reports Report: The Top 5 Metrics Shaping Bank and Credit Union Performance eBook: ChatGPT and the Contact Center of the Future eBook: The Top 3 Ways to Reduce Call Volumes Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter