Sensée’s Jo Hodge Named Outsourced Contact Centre Manager of the Year


Winning and leadership concept with golden chess piece with crown

23
Filed under - Contact Centre News,

Sensée Service Delivery Manager Jo Hodge has been named the Gold winner in the ‘Outsourced Contact Centre Manager of the Year’ category of the 2022 UK National Contact Centre Awards (UKNCC Awards).

‘Outsourced Contact Centre Manager of the Year’ recognises Managers that have demonstrated key leadership skills in the last 12 months which had an impact on their team, team performance, or the relationship with their client.

The UKNCC Awards winners were announced at a gala awards dinner at Old Billingsgate, a prestigious Central London event venue on Monday night.

At the event, Sensée Team Manager Emma Gunner was also recognised as a finalist in the ‘Rising Star in a Large Contact Centre’ category.

The Awards event was organised and operated by the Call Centre Management Association (CCMA), an organisation that has been bringing contact centre leaders together to share best practice and experiences for over 25 years. The UKNCC Awards, in its 27th Year, is the longest running contact centre awards programme in the UK.

Simon Hunter, CCO, Sensée, commented, “Huge congratulations to Jo. She is an awesome and very hard working leader and all my Sensée colleagues are delighted with her success. Very well deserved! I’d also like to congratulate the CCMA for putting on such a wonderful event, and all the winners and finalists for their achievements and amazing stories.”

To find out more about Sensee, visit their website.

Published On: 23rd Jun 2022
Read more about - Contact Centre News,


Recommended Articles

A photo of a team celebrating on a mountain top
How to Create a Sense of Achievement Within Your Team
4 Measurements of Success in Outsourced Contact Centres
How to Set up an Outsourced Contact Centre Business
Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies.

Choose the content that you want to receive.