Wednesday 10th October 2012, Innovation Warehouse, London.
THE DETAILS: A one day workshop hosted by Our Social Times providing four action packed sessions filled with practical advice,insights into best practice and tools for defining a strategy. Training by Martin Hill-Wilson (Brainfood Training), you will find the topics and style of interactive learning a great investment whether you are just embarking on your social customer service or now ready to take it to the next milestone. This course will provide value for all levels of leadership in Customer Service (call centre, e-service and retail) and Marketing. You will leave with specific learning objectives and outcomes along with a detailed workbook, allowing you to easily action what you learn during the day.
Discount Code: CCH10 – 10% off ticket price.
Author: Jo Robinson
Published On: 7th Aug 2012 - Last modified: 30th Oct 2017
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