Articles - Brittany Hodak

Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organizations including American Express and the United Nations.

She has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She founded and scaled an entertainment start-up to eight figures before exiting, and she is the former Chief Experience Officer of

Forbes said of her debut book, Creating Superfans, “If you have customers, you need this book. Period.”

Connect with Brittany on LinkedIn

Illustration of customer complaints, negative comments with angry face symbols
Customer Complaints? Try This 10-Point Plan
Working and creating illustration with hands holding cogs - creating superfans cover
How to Create ‘Super-Fan’ Customers
Person working on a virtual screen with charts and the words customer experience
The Latest Trends in CX Self-Service